These ppl are scum of the earth. I wish there was a negative star rating for companies like this. They make the Haitian judicial system look fair. Their job is to fuck you over as much as possible and make you jump through as many hoops as possible. They lied about sending my claim info. Avoided sending it. Avoided sending me the confirmation email. I will be contacting the BBB of Arizona and hiring a lawyer to sue these shitbags (& the moving co that botched the job & damaged a $24k piano) to the ground. BEWARE.