I went to visit the jewellery store during lunch today from a recommendation from my co-worker. He advised that they had sapphires and that they were unheated.
As I entered the store, there was a customer being taken care of a young man. An older man asked if how he could help me, and I advised him that I was looking for unheated sapphires. The man looked offended, and advised that the sapphires are over here and that there isn't such thing as unheated sapphires. He then turned his back on me and yelled out "what a stupid question". I was pulled back as I just entered the store and ask him why it was a stupid question, and then he started to yell at me (and I mean yell) and questioned me on who told me there were such thing of unheated sapphires. Startled once again, I quietly said online and he yelled that was no such thing.
The young man then stopped talking to the client and he advised me that there was no was no way of identifying it. Nonetheless the older man ignore me afterwards and started to serve another customer again. I quietly left.
I told my co-worker about the experience and he was shocked. I seriously don't advise coming here, unless you are a gluten for being degraded. The store is conveniently located and the jewellery is organized. But I would suggest taking your business elsewhere, poorest service I had in years.