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  • My husband's older laptop failed to boot-up on a Friday morning. My husband used this laptop for software development and it had been three days since he last backed-up the memory. We took the laptop to CompuDoc for a diagnostic and emphasized to Tony that our main concern was getting the data off the hard-drive so my husband would not lose any of his work. Within about 90 minutes after dropping off the laptop, Tony called and said the motherboard not worth repairing or replacing, especially since it was an older computer. However, he could transfer the data off the hard drive to an external drive, and then we would be able to put the data on a new laptop. We purchased an external drive and gave it to Tony on Saturday. Tony started the transfer of all the laptop's hard drive data on Saturday but it had not been completed by Monday morning when he thought it would be ready. On Monday, my husband was able to work with Tony to just transfer the files he needed to the external drive. Although Tony quoted us $55 for the diagnostic and $55 for the data transfer, he only charged us $44 due to the delay and because we used our "Angie's List" coupon. We felt that Tony was straight with us and concerned about providing us the best advice for our situation, and very accommodating to our needs and was extremely fair with his pricing. We would definitely use CompuDoc services again.
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