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  • Mediocre service, mediocre food. Horrible deli counter service. This is the second time I've visited since its grand opening at the end of May. I was really excited as other locations I've visited were fantastic. Unfortunately, both of my visits have left me unimpressed. The first visit, we requested a booth. While we were happy to wait for one, they seated us at a table despite several gentle reminders of our request. We ordered breakfast, an all American and a two egg breakfast. The service was slow and apathetic. The food was served lukewarm. Well, we all have our off days so I figured we'd try again and see if things would be better this time around. Unfortunately, it was a bit worse with the exception of our server. The food was served late, cold and with hard bagels. Despite this, I love their bagels so after we choked down our breakfast, we headed to the deli counter to pick up some to take home. While waiting patiently, we were ignored and passed over 3 separate times. It took a total of roughly 22 minutes to get 6 bagels. When we were finally served, it was with all the hospitality of Lurch. Sorry to put you out there, buddy. Anyway, it will be an unlikely event that I will return. Fool me once...
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