Brought two guests to stay here. Confirmed my rate IN PERSON several days before their arrival. WAS GIVEN ONE RATE, THEN WHEN CHECKED IN, WAS GIVEN ANOTHER!!
Beware of Richmond, the supervisor. He is nasty and rude. Very poor customer service. Left the hotel, checked into another one. Looks like I am not the only one with a problem with the front desk from the looks of other reviews.
TAKE YOUR MONEY AND RUN ELSEWHERE!