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  • Normally I give a 5 star report on this location. However this week while visiting for dinner with business friends, it seemed our service was just a step down from what we are accustomed to. For a moderately higher end dining experience, and generally spending close to $200(or more) on dinner and drinks with family or friends, we have come to hold a higher expectation. This past week our waitress, who perhaps was new(er), did a couple of things I hadn't expected or honestly, haven't experienced before. Starters, the gentlemen in our group ordered martinis, which took more than 15 minutes to reach our table. She said it was the bars fault as they were backed up but for being a rather quiet evening both in the restaurant and bar, we couldn't understand why that would be the problem. Then during our dinner, she struggled to get our cheese into the melting pot, and dropped several pieces, several times on the burner. The same thing happened with our cooking stock. First, while adding the garlic, stock was splashed and then burgundy was splashed on to the burner as well. There were two times that our waitress seemed to be missing for just a little longer than we would like to be checked on. Although she did come to our table and met our requests when she made her rounds. The main complaint the whole party had was that after the waitress had been gone and not been back to the table for a while, it seemed she went out and smoked a cigarette. As non-smokers, everyone at the table made complaint about the heavy cigarette smell when she came back to our table afterward. THERE IS AN UP SIDE. We had a delicious dinner! As usual the hostess was kind and chatty (which we all love), our waitress was very nice, although not very conversational with us. As usual... we will be back for our regular visit and dinner with the Melting Pot.
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