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  • We called Code Red on Mother's Day due to a flooding we had in our home. They showed up quickly and determined that our sewer line needed to be "snaked". While the technician(Jerry) snaked our drain, all of the sudden there was no longer any water coming to our home. He tried blaming it on our water meter(Water district ruled out it was not the water meter) and refused to put down the camera down the drain. He kept trying to throw different prices just to have anything done. We got a second opinion and there it showed on the camera that the sewer pipe was broken and when water was turned on it was going straight down the sewer. Now I know that the main water line and sewer line are two completely different things and the possibility of the snake breaking through both is highly unlikely but here we are a week now with no water to our home. We had to move our 18 month old baby out and the company does not want to take any responsibility. For anyone looking into this plumbing company just beware that they might come for one problem but cause another.
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