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  • The best thing about this place is the friendly staff and their willingness to address all of your concerns. We had a large family group of 20 and we made reservations well over a year ago. It wasn't until about a week before the stay that we were told would have to pre-order all of our meals for the entire three-day weekend to make sure everyone got what they wanted. While this was inconvenient we did it. The staff were wonderful throughout the process but I was definitely not pleased. Some of us ordered salads and soup or appetizers and all of the food came out at the same time. They obviously pre-cooked all of the food had it sitting on warm plates to serve it all together some of it was cold some of it was hot some of it was good some of it was awful. One person in our group pre-ordered a grilled a steak. The steak came out encrusted with gritty coffee grounds and a chili rub, not grilled. We needed to sent it back and we were not able to order another steak and got crab cakes instead. Extremely limited options for vegetarians. Some of the food was absolutely amazing some was not edible. Don't even attempt to eat the breakfast buffet. There is a service door on the 2nd floor the staff use located right next to one of the rooms where there were young children sleeping. The staff would slam this door all day long and all day night making it very hard for people on the guestrooms to sleep. One of the guestrooms in our party had a very very strong sewage smell to it we were told it was due to construction. It was not possible for the couple to stay in this room they had young children so we offered them our room and they upgraded us to a cabin, the only option available. While this was nice we were now away from the rest of our group and had to drive to the lodge for all of our meals. And while the cabin is nice there's a very tiny standup shower with water the barely trickles out. Needs a lot of upgrades. Again The staff were incredibly friendly during this entire process. I would not stay here again based on the food and the accommodations. I do not think this facility is able to handle groups over 4. They do have a pool but it was very cold and there is no hot tub.
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