If you don't care about customer service, then maybe this is a good place for you. Just went in for a smog check. I walk to the counter and this dude says hi. I wasn't sure he was talking to me as he had sunglasses on and spoke in an unwelcoming tone. The greeting alone had me second guessing going elsewhere. Thankfully, the smog check person was unavailable for 45 minutes. I got the heck out of that place thinking I didn't want to give them my money anyway. And I had no coupon. I ended up paying $15 more, but got my smog check and registration done at one of those kiosks on the side of the road.