I've dealt with two management companies while renting at my previous property and while the first left a sour taste, McMath burnt my tastebuds clean off.
Perpetual attitude from Susan, zero sense of urgency and lack of empathy from the company when the inevitable happens. Fridge goes out at our house and we are unable to get a replacement for almost a week losing all our food? Too bad must not their problem so they take their time getting the issue fixed.
Moving out was another nightmare. Dust on the blinds? Better replace them!
Luckily we had contact with the owner by the end of the lease so it was much easier to avoid the middle man all together but sure enough, if something was not run by McMath suddenly there would be a call with plenty of attitude.
Bottom line they do not care about the renter. They care about their pockets. Luckily I just purchased a house so maybe my tastebuds will come back.