I have bought a lot of furniture (probably more than I need, and I probably have an addiction to beautiful furniture) so when we were looking for a piece recently we decided to go to Mor. They are in the neighborhood celebrating their Grand Opening for this location. I was surprised that after all the trouble they go through to get you to go to the store, they don't deliver on customer service. We had issues with one of the stools we bought and it was not resolved to our satisfaction. Sadly, this will be our first and last purchase. Furniture is a competitive business, I can appreciate that, as should Mor. They don't even give you the telephone number of the retail store. All they have is one central call center.