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  • Went in today for a TV. Literally 5 people standing there that were just talking stories. I had questions so I went up to ask one of them (the lady working was with a customer so this review is not for her) When I asked the short somewhat chubby guy with glasses and comb over somewhat balding about a TV his response was super dry and condescending. I did want to buy a TV today rude and the way he responded was as if I was not a serious customer. The least the 5 gentlemen could've done was engage with customers instead of standing by the registers in the back. Judging from this experience I can tell customer service isn't a big deal here. I like the North Rainbow Location more anyway and bet their MPS, GPD, UPT scores suck because of lack of customer service and engagement. So much for the 5 pillars of Bestbuy's Slogan. Good luck hitting your Monthly Revenue.
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