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About: http://data.yelp.com/Review/id/CKFqMPX3Tyljdf6-MpF-Dw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-03-18 00:00:00 (xsd:dateTime)
itemReviewed	Family Moving & Storage
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	This was my second time using Family Moving and Storage. The first time I had no complaints. This time I moved on a Friday. The movers were snarky and rude. I had several loads of boxes come in completely upside down. Boxes labeled "Fragile" just dropped right in front of me and when I asked them to be careful I got "You should have seen the way you had them stacked, what I am doing is not anything worse than that." They had music playing on their phone in their pocket using horribly offensive language. A number of my large furniture items are completely roughed up. When I called to make a complete on the following Friday ( the agreement says within 10 days) The first thing Steve said to me was "We don't have people working here that would do anything like that". Then proceeded to say "I have a hard time understanding if you had an issue with your move why it took you a week to call me." When I tried to express to him about the music his "outstanding movers" had playing that I found offensive, he talked over me raising his voice telling me not to use that profanity with him. As I continued to try to share my frustration with him he continued to talk over me, yelling, and said that he "was not going to keep listening to me say the same thing over again and he was hanging up now." This is not the way to treat a customer. All he had to say was "wow that is not something I usually hear about our moving teams. Let me check into this and I will give you a call on Monday". But instead he came out the gate completely defensive and with an attitude towards me.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Melissa

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