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  • THEY DO NOT HONOR COUPONS!!! Second time in a row a tried using coupons and had problems. I tried ordering online using the coupon code (AP1999) and although the coupon said you get 3 toppings on your 2 large pizzas, it was charging me for the 2nd and 3rd toppings. I then decided to call the store and order through them so I could get the correct price on the coupon. The employee tells me the price is higher than the coupon in his system so the coupon I have must be expired. Since it only said limited time on it, I accepted that explanation even though it did not say expired online. I had to pay for those additional toppings and then when my pizza arrived - the same coupon was given to me again with my pizzas!! I called back then to complain and I believe I got the same rude employee who this time actually yelled at me on the phone telling me the price he charged me was correct because that is what came up in the system. I kept saying that the coupon shows a different price and he kept snapping at me as if I didn't understand. Then what I assume is the manager gets on the phone and agrees the coupon is not expired and says the employee must have made a mistake. I said that I want my charge corrected then because I am not paying more for his mistake. This person then got rude and just said when I make my next order to tell them "Jason said I get a discount on this one". Yeah - like that is going to work. And I am not ordering from them again anyways after being treated that way. This branch really needs some intervention from corporate on how to treat their customers and on how to honor coupons they send out - as again, this was the second time in a row they gave me problems with coupons they brought to my house!!
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