It is only fair to update. Post last review, a woman by the name Linda called me the following day about my experience, I have to say this did really impress me and she obviously cares about her job and the salon. Linda offered me the services again I accepted the facial, I didn't feel it was necessary to comp me the entire day.
Linda selected my facial artist Lucy who I have to say was amazing and was probably one of the better facials I have received. 1 hour felt like an hour and half and she did a really nice job and made it all about me and relaxing.
I am really impressed with management reaching out and giving me a better experience. I will probably go back to Lucy because the facial was wonderful. I still think that the spa lacks certain amenities like steam and sauna. With that being said I am going to increase my rating of Red Door and recommend Lucy.