I have a large boxer that I've been taking to this location for many years and I've never had an issue. My boxer's father and siblings also went to this location with no issues at all. The cost is great for big short haired dogs ($30) and they do a great job. Today, Shonna and a good looking black kid (name start with a D?) groomed my big boy and he smells great, his hair is soft, his nails are nice and short, his ears are clean, etc. and they were super good with him while trimming his nails (I could hear them from the lobby talking nicely to him)... I see some people have an issue with the chipperness of the person who greets them at the door but give them a break! Wouldn't you be a bit crabby some days if you were emptying anal glands, trimming hair that's getting in your nose all day, and constantly dealing with a client that might bite you?! If they are nice to my big boy then I'm all good with whatever mood they may be in :-) keep up the good work Groomingdales! You know I will be back :-)