My parents were regular customers of this place...not necessarily because the quality of their products were that great but only because they are one of the only vendors like this in the area. I guess they know because their customer service is horrible also. One day recently they went and spent $200 worth of products one of which was the dried/baked conke pike. Only to find that it was outdated. After making a formal complaint to the manager Mr. Ma, he asked us to provide pictures of the product and proof of purchase with a description of the problem. Mr. Ma replied that he would investigate the problem but we haven't received any updates or correspondence from him. Prior to this incident we also purchased canned abalone during one of their special promos. We later noticed the dates on the cans were taped over and what looked to be altered dates written over. After opening one of the cans, we saw rust and the product appeared outdated. This is not a coincidence. Do not shop here. Be aware of outdated products. We will be reporting them to the BBB.