My family and I were up in the at a store in the Summerlin area and decided to give this place a try. As you walk in everything is very tikiriffic, which flows with the theme of the restaurant. It took a while for anyone to come to the hostess stand and seat us. Once we were seated it took about another 10-15 minutes for someone to come and take our drink order. Following those delays everything else went fine service wise. Regarding the food, I will first say it was good. I had a bacon cheese burger and fries. The fries were very good and crispy. I have never been one to say this, but their menu selection leaves a lot to be desired. The essentially only do salads, tacos and burgers. Their kids menu on the other hand is great, with two different menus based on age and portion size. One menu was for 6 and under, the other for ages 7-12. If all you are looking for is a good burger then I would recommend this place. Seeing as we live in southwest, though I cannot say that we would necessarily go out of our way to come back to this place. I can find an equally good burger somewhere closer to the house.