This place is beyond amazing. The atmosphere is clean and inviting. The staff is friendly. The cost for services is reasonable. Dr. Ruiz (the veterinarian) is very kind and patient. She actually takes the time to answer all questions and even gives additional information when she thinks it might be helpful to me. I never feel like she is rushing me like I do when I go to my own "human" doctor. I do sometimes have to wait a while in the waiting room but I know that this is because it is a "walk-in" facility that sometimes gets busy. I also understand that Dr. Ruiz takes the time to actually "talk" with the pet owners. TOTALLY worth the wait. I cannot stress how great this place it. If you love your pet, you will take them here.