I called last week to ask about selling my clothes. I was told to
Hold while they set the phone down and I could hear everything. She finished up with a customer and I could hear the employees in the background laughing and joking around. I waited 10 mins and hung up. I decided to call back giving them the benefit of the doubt. She apologized and I just reiterated how rude she was for doing that.
Today I decided to visit and speak to them in person and get a feel for the store. I arrived around 11 am. There was no one in there. No one greeted me. I browsed the clothes and clearance rack and then decided to check out the shoes. I was wanting to ask a question about something specific I was looking for and stood at the counter for a few minutes. No one came up to help me.
Horrible customer service and is like to warn future customers to steer clear in hopes they go out of business. Rude and inconsiderate people and they obviously don't want to make money to begin with if they can't even be present when you walk in to buy stuff!