I have had a problem with my order many times. I talked to the manager last time our order was wrong. Then was told how I felt did not matter. I asked for his regional manager and was hung up on. Our food was cold and order was wrong. We did not return for a while. I called BK customer service to no avail. So we saw the 2 for Special and the nugget special and went back hoping for a better experience. When we go to the window we were asked "what did you order again?"OMG! Really? Then got home and our order was wrong! We ordered 2 meals for 10 and 2 10pc nuggets. Asked for nuggets fresh and yes they were cold!!!! I did not order a double wopper with cheese and thats what I got. The nuggets were cold. Again at the BK near my work the food is always hot and when I ask for fresh its made fresh! I think this stems from the manager thinking his customers are crazy. I will never ever go to this location ever again!