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| - This Starbuck's shares the same Wal-Mart power center shopping area as Dunkin Donuts. This is the coffee shop equivalent as McDonald's and Burger King in the fast food market. This location provides me with the perfect opportunity to compare Starbuck's with their competitor Dunkin Donuts a few hundred feet north. This review is broken into categories.
Food
Starbuck's: Starbuck's weak point is their food. At least in my opinion. Their bagels are below the standards of a supermarket bagel. Their pastries are filling, yet unrememberable. With the new hot sandwiches at some Starbuck's stores their food is taking a turn for the better.
Dunkin Donuts: I love Dunkin Donuts toasted bagels with cream cheese. When my sweet tooth is active, I love their famous donuts even more.
Service
Starbuck's:
At this location, the service is welcoming. Here I was greeted with a smile. At the time of my visit I was in a down mood because my Yelping companion the Samsung Fascinate was on its way to the circuitry in the sky. The friendly barista definitely lifted up my spirits (too bad the Fascinate was near death).
Dunkin Donuts:
When I visited-a few minutes before Starbuck's, there was one man running the whole store. Imagine if it was busy. It was also weird that here, the employees (not baristas) go to the back to pour coffee. On a plus side, the one man working in the store put in the Equal and if I wanted it, milk for me.
Coffee
Starbuck's:
Starbuck's clearly has first-rate coffee. I wouldn't be writing so many reviews on them if they were average. Regardless of how much I cherish their coffee beverages, I feel that they need to coffee far more flavoring syrups just like the Seattle's Best chain that they brought out.
Dunkin Donuts:
I grew up in the New York Metropolitan Area. Long before the Starbuck's invasion, Dunkin Donuts was the coffee of choice. And to many people it still is. In my mind Dunkin Donuts and Starbuck's coffee are tied during the Holidays when Starbuck's features Pumpkin Spice, Egg Nog, and Gingerbread themed beverages.Throughout the rest of the year, I rate Dunkin Donuts coffee slightly better than Starbuck's coffee. The wild card is their light blueberry syrup.
Coffee Shop experience
Starbuck's:
As far as a place to hang out, Starbuck's blows Dunkin Donuts away. In a few Starbuck's reviews, I wrote with enthusiasm that it is a third place. With the advent of data caps on smart phones, Starbuck's complimentary WiFi is a great deal. In similar fashion to many Starbuck's this location is cozy.
Dunkin Donuts:
Dunkin Donuts feels more like a fast food place than a place to open up your lap top and hang out. There is zero WiFi promotions. Cozy couches and comfortable seating is nonexistent. In my humble opinion, Dunkin Donuts would expand faster if they remodeled their shops into comfortable third places.
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