I'm giving it a one, because their customer service sucks and they don't serve their food at good quality. The employees are not the friendliest, and they give off the energy of being annoyed every time I go there. Whenever I order a burrito, it's very loose and not tightly wrapped. I also order the chips and cheese, and they tend to burn it to the point that even the styrofoam melts. It's close to home and it's 24 hours, that's why I go to Don Tortaco. I wish they would improve on their quality of food and customer service.