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http://www.openvoc.eu/poi#funnyReviews
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  • First, I come from a smaller market, so I may have a unique experience; however, I feel strongly enough to warn the fellow consumers about only part of the bad experiences I had staring shortly after day one: - Misrepresentation during initial sale call - Failure to disclose actions taken on the account - Refusal to communicate in writing - Multiple emails sent to me for the wrong person or with the wrong name - High pressure tactics in creating an unnecessary sense of urgency followed by silence for weeks or months from the company - Failure for employees to address specific issues - Refusal to escalate concerns upon demand - Employees failing to return calls or emails - Employees with poor communication skills/reading from scripts - One particular "Dating Director" was downright rude. - High turnover with "Dating Directors" leading to errors, false promises, and inconsistency - Email "form letter" responses which did not address the issue - Matching seemed to be based on who is available rather than anything to do with my interests or profile. - Matches which were clearly not within my profile . - The illusion that feedback to the Dating Director was being consider; however, later told that feedback would not change my profile - The lack of authority for employees to address grievances or concerns - False statements that my "profile" could not be changed - When a supervisor did agree to address the grievance, they quickly become reachable. - Supervisors stated that phone call conversations would be followed up by an email documenting the conversation. This did not happen. I will say the concept is great. But it didn't work for me, at all. That part aside, the business practice feels more like a timeshare sales, and that treatment had lead to this review. I strongly urge you not to use this service.
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