Worst customer service ever. If there was such thing as leaving half to no starts I would. I live close by the gym so I was thinking on getting a membership there but first I wanted to see the whole gym so I submitted my free trial email since Thursday mind you i left my email and my phone number after i submit it that a message popped up saying thank you and we'll send an email confirming in a few minutes so I waited the whole day and I was constantly checking my email to see nothing I checked the whole weekend and nothing at all. So yesterday I submitted the form again to get the free trial and still waiting. Very bad communication and administration staff. Planet fitness respond quickly and very friendly so even do it's far I rather go there than this gym where their showing me if I happen to have a problem at their gym their not going to take it seriously. So new people thinking of going there don't go to Planet Fitness instead.