I've had lashes before but this experience was much more comfortable and a personalized touch to get the eyelashes better fitted to fit your eye and brow shape. Brandi was kind enough to make sure I got what I wanted and even showed me pictures of previous looks she did with different options! You sit in a comfy leather reclining chair with a blanket to top it off. They are also considerate to text you your next appointment so you won't forget. Company number is number you can text as well.