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| - Ate here on 9/10/09. This was my second time eating here in about 2 years and this last visit we had some mishap's.......SEE REVIEW BELOW. The Steak House is alright. Not one of my favorites, but good nonetheless. As far as the prices go, I think it ranks average in terms of other high end/fancy steak houses. I love Ruth's Chris Steak House and this place may be a bit more expensive, but not by much.
We Ordered:
Lobster & Corn Chowder - very fishy tasting, but my husband liked it
Caesar Salad - OK, nothing special
T-Bone Steak - Good
Fillet Mignon (8-oz) - Good, once cooked properly......SEE REVIEW BELOW
Added Oscar Style to the Filet (Crab Meat & Bearnaise Sauce) - sauce was good, but the crab meat was fishy and had a lot of pieces of shell in it
Garlic Whipped Potatoes - very garlicky and very good
Mac-n-Cheese - not much flavor and very gritty sauce
Experience:
First, we had 3-4 different people as waiter's & server's. Kind of confusing with that many different people for one table.
Second, the downside is NO Rib-Eye Steak! Well there is for $80, which is a 40-ounce......but me and my husband eat different steaks. How can an expensive steak house not have a rib eye steak for one?
Third, my filet was undercooked. I ordered it medium-well and it came a little over medium-rare. My husband's t-bone was cooked perfect.
Fourth (THE BIG PROBLEM), not one of our multiple waiter's came over to our table after our food was brought to us to see how everything was or if we needed anything. 10 minutes went by and still no one in sight! Odd! Finally our first server (who refills water and brings the bread & butter) came by and my husband asked to have our main waiter come to our table. 5 minutes go by and he totally ignores us. Finally my husband yelled across the room at the guy who sets the tables to come over. We told him my steak was not cooked medium-well. He apologized and took it to the kitchen. Not long after, our other 2 waiter's came out to apologize. My husband was about done eating before they had taken my steak back to recook it. It took an additional 15 minutes to bring my steak back out and they forgot the bearnaise sauce with it, but still had the crab meat on top.
Fifth, It took forever to get the bill, forever for them to pick-up the bill and forever for them to bring back the bil. I think from start to end, we were at the restaurant for over 2 hours!!!!!
It was very disappointing to go to a nice and expensive steak house and have that type of service. Who wants to eat by themselves while their spouse has already eaten and is now watching you eat? I will not be back here again. There are many other steak houses in Vegas to eat at and that our better!
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