Too bad yelp doesn't allow 0 stars, after our experience tonight - I'd actually give it negative stars if I could.
We went in a little after 5pm on a Saturday and they seated us even without a reservation. It took us about half an hour to finally get the first round of drinks and 45 minutes to get the nachos appetizer which were burnt. The plates they gave us for the apps were crusty with food bits. An hour and 45 minutes since we were seated, we finally got our entrées (while the table beside us, who were seated later, were almost finished). Not once did the waitress come to ask if we needed anything or inform us about why it was taking so long. We asked to speak to the manager who then offered to have the food on the house and was attentive for all of 5 minutes after our complaint. After she offered that, she, too, was nowhere to be found.
In terms of food - one entrée was forgotten and another came with the wrong side order. The steak sandwich was literally a small piece of overcooked steak on top of a baguette. The fish tacos had 5 pieces of dried out seared ahi tuna and 6 soft tacos- it was supposed to be an appetizer for sharing but I guess someone would just have the taco itself? The jambalaya and chicken quesadillas were okay. The fries were over-salted and the dish it came in was somehow all greasy to touch.
I've never been to a restaurant where service was this inattentive and slow- I'm not sure how it would function when there are lots of sports fans.
I've also never left a meal where no one at the table wanted to leave a tip.