About: http://data.yelp.com/Review/id/CG6gBx5EGGuRky8wdVa4iw

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About: http://data.yelp.com/Review/id/CG6gBx5EGGuRky8wdVa4iw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-07-02 00:00:00 (xsd:dateTime)
itemReviewed	Harrah's Las Vegas
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Do not stay here! I would like express my extreme dissatisfaction, I checked into Harrah's Las Vegas on June 16th 2016. Upon checking in I was asked if I would like to place an additional hold on my card for incidentals to which I responded no. The front desk agent assured me there would not be an additional hold placed on my card and this was even documented on my account. I later found out there was an additional $150 charge (not a hold) but an actual charge placed on my card which overdrew my account. This led to $627 of over drafts fees from my bank which have a caused extreme financial hardship. I have made numerous calls to the hotel and been placed on hold for too long in an effort to resolve this. I have also been promised that a front desk manager would call me back. A Harrah's Las Vegas front desk manager named Jennifer hung up the phone on me while I was patiently holding. After several attempts to reach a manager again, I was told again someone would call me back. The next day I received a voicemail from a Harrah's Front Desk Manager by the name of Roy who asked me to call him back at 702-591-XXXX. I have left numerous messages for him since June 23rd and he has not called me back. At this point I don't think I would ever stay at another one of their properties because this should not be the experience guest have to go through when on vacation or in general. Period. I am submitting a complaint to their corporate office as well.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Carlos

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