I had some time between appointments and dropped into this shop for a manicure/pedicure. I was a little surprised to see the technician cutting and cutting my cuticles, and unhappy that she actually cut my skin as well. For the following week, my fingers had shredded skin beneath the cuticles, which suggests that my apprehension was well founded. I would not go back here for that reason and also the cleanliness of their tools. It appeared they just put them back in the pouch for the next person. Ewwwwwww. I did, however, not die or become infected so that earns the one star.