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  • 2 stars Stopped by after lunch so my gf could get some coffee and dessert. Ordered a mocha w/ only one pump of chocolate and a chocolate tart. The lady behind the counter really needs to enroll in som ESL classes. She didn't just mess up my girls name.....but she messed up the alphabet...we spelled out her name and she not only got every letter wrong, but there were double the letters (even though we paid with her credit card). The chocolate tart was ok (gf liked it), coffee was way too sweet for her (i liked it because it tasted like hot chocolate).....looks like they used a full 3 pumps and maybe one extra....regardless of taste, it wasn't what she ordered. No seats available, so we took it w/ us.....I recommend using the notepad from your room and writing your order out if you sense a communication problem. I don't care how nice of a person someone is, if a job requires communication and they lack that ability...........it's the wrong job for them. HR should be ashamed.
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