I'm starting fresh. When this place started out, I didn't care for it. I found the other locations in town better. I've continued to pay this place a visit about once a month and it certainly now is a TRUE Earl of Sandwich.
Over time, the staff quality has improved. The seating is never much of an issue and sitting outside is pleasant when it isn't summer.
The staff, especially the manager, has been friendly and talkative with the customers. Downtown Summerlin has really blossomed into a gem, I admit I was somewhat a skeptic, but not anymore.