We have a rescue dog with some trusting issues. Since we took our previous dog to Aunt Donna's for over 5 years, we took our new puppy to Holly and she was great with Chui so gentle and they have a bond when we mention Holly is groomer, Chui runs to the door ready to go. Aunt Donna's groomers are great with our dogs and excellent cuts. I recommend Aunt Donna's to everyone.