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  • Sub-standard pedicures, unpleasant staff, and started 20 minutes later than my appointment. They are horribly overpriced at 20% off. I'm not coming back... For details, read on. Really lousy experience here! We called in advance and made an appointment for two pedicures at a time they said they'd be available. We showed up a few minutes early and saw that they have a 20% off special because they just opened, which seemed great. They seated us in chars with our feet soaking and started on my husband's within a few minutes of our arrival. However, they seemed to have no intention of doing mine until his was done. After 15 minutes of waiting with soaking feet, I asked when they were going to start soon. They said, "oh, are you in a hurry?" No, I was hoping to spend several hours sitting here...of course I'd like to have a pedicure at the time you told me to come in! And now my husband is going to have to wait for ages once he's done! Instead of saying that, I was nice about wanting to start right away. However, the nail tech who was working on my husband was really rude - she acted like I was being ridiculously demanding and impolite. It took over 20 minutes to start my pedicure, and the young guy who came out from the back to do it was awkward and unprofessional. I paid for callous removal and he barely seemed to know how to do it. I thought at least my husband's nail tech seemed more experienced and capable. However, in the end, it turned out that neither of them were very good because they both missed half of the callouses. We're going to have to go again really soon, as a result. In summary: poor quality, poor service, poor punctuality. UGH!!
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