My warranty company called these clowns in to my home. They sent an self admitted ex-con to my home. That went over well with the wife. I had a leak in my system. They couldn't find it. They never looked. Just added refrigerant. Loser company, run by a loser who will not talk to u directly. Calling action news 13 today to have them investigated. They have not heard the last of me or my lawyer. Stay away. Please.