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  • I rented a truck from this location on 08/09/14. When I picked up the truck I was told I needed to pay a $75 deposit but that my card would not actually be charged that amount, but would only be charged the difference when I brought the truck back. I also purchased some moving supplies so the total was $100.03 ($25.03 for supplies and the $75 deposit). I again clarified would my card be charged that amount immediately? The gentleman helping me said no. The estimated truck rental would be $37.00 plus the supplies and THAT is the amount that would be charged to my card. So I gave them my debit card instead of a credit card. Today I look at my bank account, and They charged me $100.03. I called to ask and was told I would be receiving a credit of $36.00 but that will take 5 days!! They TOTALLY LIED TO ME!! I would have given them a credit card if I had known it was going to be charged immediately and then refunded, but I was SPECIFICALLY TOLD THAT WASN'T GOING TO HAPPEN!! Now I call and they say "oops sorry"! Guess what?!?! That doesn't help me pay my bills!!! I'll never use this store again!!! This could have been avoided if THEY HADN'T LIED!!!!
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