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| - Didn't think I'd be reviewing McDonald's lol, but had to for this location. I've been here a few times before, usually to grab something really, really quick before going back to class at Toronto Western Hospital. The food is standard, lalala, but the service is really inconsistent. Honestly, the cashiers really do try to make the process as streamline as possible, but when I was there for dinner tonight it felt like chaos all over the place. Customers were given the wrong orders by accident, cashiers were not sure of what was still in stock (and still got it wrong despite checking with the back kitchen), no one except the manager seemed to know how to use the machines to look up previous orders or for refunds. Overall, the service was polite and sincere, but disorganized.
The venue is not super clean in part because of the customer flow and the area, which is a little bit sketchy not going to lie, but I've yet to experience a family-friendly McDonald's in downtown Toronto.
P.S. Did you know a full-size salad at McDonald's is ~$9 including tax?? Madness. No wonder obesity
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