Here is customer service. These guys do a good job, but I was on my bike and the tire went flat right near their store. I asked 2 other places (including the oil change shop in the same parking lot) if they would let me put my bike there while I ran the 6 miles home to get my car. These guys didn't blink. They saved me a lot of time pushing my bike. It's a little thing, but it says something about them as a staff.