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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Took my Son's car 2003 Infinity G35 to have Valve covers replaced or fixed due to oil leak. Brian gave me a call that afternoon and took time in explaining that the oil leaking wasn't due to the gasket. That an oil tube/flow pipe was part of the gasket and could not be rebuilt without buying new valve covers which was not part of the budget. Offered to do just one side to save me money however I opted to do both. Also, advised me he tightened up the pulleys to eliminate the squeal upon ignition and that was at no charge. Picked up car and things seemed ok. Two days later son contacts me and tell me engine light kicked on so we brought it back for it had never done that before plus engine squeal came back. Brian and crew topped of oil and engine light went off and they also advised the oil was clean and no need to for another oil change yet. Saved me money there and no charged me when we picked it up. Also advised me that the squeal was not from the front end and.or fan belt. Came from a clutch that was stuck engaging the AC compressor. Advised, it shuts off after start up so called it a day. Again, no charged me for the review and look over. Finally AC quits running and squeal becomes constant. Drop it by and they replace the belt on the AC compressor and adjust the clutch while topping off the Freon. No charge again. Bud worked on it this last time and both Brian and Bud did an exceptional job on my son's car. He had doubts on Slaughter & Associates initially however I told him that many 5 star Yelp rating do not just happen overnight. That, those 5 Stars come from an owner and team that is committed to Customer Satisfaction and Happiness. And, they proved it time in over and over by their persistence, vigilance and getting the job completed to the customers satisfaction. Brian and Bud, you won my son over and affirmed my belief in YELP and their customers reviews. Thank you guys for a great job and your front desk customer service staff are excellent too! Kudo's!!
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