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| - Ah the Fireside... How I want to love you so much more... I've come here quite a few times because I live in the area.
The food is pretty good, (cheesy barrels are fantastic) the craft beer selection is Awesome, the staff is friendly... Why would I only give 3 stars?...
Well, the inherit problem that I've seen falls on management.
- Every time I come in and ask for a list of beers I get the same answer from the staff, "It changes every week, so I don't know what we have.. you can walk around and look at the tap handles..." WHAT? You go through this trouble to bring in great beers like Ballast Point and New Belgium, and you can't even spend the 5 minutes to type up and print out what is on tap for the week? Why can other bars accomplish this task? Every staff member should be given this list, asked to remember it, and I will give you 5 stars immediately.
- Another reason that most likely contributes to not knowing what is behind the bar, is that, one can not actually see the bar.. It is so dark in this place (granted that's not always a bad thing) but you need to put lights over your bar showcasing all of the liquor bottles you have so you can sell the stuff! I can't even see the bartender as they disappear into "the Abyss" of darkness.
I will come back to this place again because the staff does do a pretty good job. Just please get the beer menu out, and hang some lights over the bartenders and bring the food prices down a notch.
-FD
UPDATE: 7/15/13
They've added a draft list television over the kitchen, which helps to see what beers are in... but it isn't up to date usually. Still, an improvement which bumps then to the 4 Star range.
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