I've purchased items at 3 different locations and this has been the spot I've had the best experience. Unlike other locations, when I came into this store I was immediately greeted by Chieko, she was so kind and made me feel welcomed. In my past experiences, I had to ask for assistance rather than be approached by an employee. I told her what I was looking for, a black cross body purse and she provided option #1, which I fell in love with an purchased. I love my purse it's beautiful and so comfortable to wear, it's all thanks to Chieko and her excellent customer service! Thank you Chieko for making my purchase the best one, I wish all sales employees were as friendly as you are in each of the stores! If I ever want to purchase again I will definitely make the long drive just to purchase from her again!