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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I'd give this place negative stars if I could... I called two weeks ago to make a reservation for Friday the 3rd for a surprise party of 15. I was told "no problem" gave all my information and was told to call back a week after to confirm. I called to confirm and was told, "yes we have you down". A week before my reservation, the "manager" calls and tells me they're sorry, but they're cancelling my reservation for Sunday the 5th because they're closed. I correct him and say, my reservation is for the 3rd, not the 5th. He tells me, either way there's nothing they can do - they don't have any space because of the Phoenix Open and the person who took my reservation wasn't authorized to do so. I am floored - why was this person not aware that they couldn't make these reservations. Also, I called almost a month ago to make this reservation especially because of the open. I was told - TWICE - that my reservation was confirmed and now have to find a new location a week beforehand for a large party. It's absurd to me that this manager/owner barely apologized and offered no assistance in fitting us in because of their mistake. They have no concept of customer service, which is extremely disappointing.
http://www.openvoc.eu/poi#coolReviews
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