I was in Vegas for me and a friend's birthday and forgot to book my appointment. I called every Sephora & Mac Store out there and everyone was booked. I called in to Nordstroms and found out they had the Mac Store inside AND they had an appointment available for me on my birthday. Won't he do it?! I was a few minutes late, called them to tell them and they were totally cool. I arrived and Alaina was my artist. She asked me what I liked (which I was unsure about except for a dark plum lipstick and sparkle eyeshadow lol) and she went from there. When I tell you I loved my makeup...I really did! I wish she could beat my face everyday. Thanx Alaina!