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| - i used this grooming service 3 times now and i
must say... in the beginning, the service seemed friendly and efficient... that is until i picked up my pomeranian. the first two times, Mike the groomer appeared professional and friendly. However, my baby turned out looking "alright" at best. this third time my boyfriend dropped him off & picked him up from the groomer, and i was not happy with the outcome at all. my pomeranian still had two clumps of mattes under his right and left ears. they usually send him home with a cute progress report and baggy with treats or something too and that service did not exist today. i called to let them know about the issue with his matted ears, and they let me know Mike had left for the day and i had to consider bringing my dog back monday to fix the mistake that he overlooked. i understand that sometimes there are higher influxes of business throughout the day or even overdone scheduling, and you have to leave quickly after your job is done... but, to do a sloppy job and not even have the etiquette to check your work after.. that is not ok in my book. grooming was only $35 and after tipping $10, the sheer principle of how this was handled was very poor. we will not be referring anyone else here, nor will we be back for cakes, baked dog treats, and/or grooming services.
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