Terrible service. My wife and I both gave up on this place. She was 15 minutes late for her hair appointment and the stylist wouldn't see her. Okay, I get it. They don't like to run late. But I showed up on time for my appointment and the stylist was late. The gal at the front desk said they tried to call. I checked my phone and, yes, they did call me...just 20 min's before my appointment. I didn't get the message. Okay, no big deal. They said she need 15 min's so I waited. Next thing you know, a half hour goes by and I'm still waiting. The stylist, we'll call her Cyndee because...well, that's her name, never even came out to apologize. She was there the whole time. She took another appointment that paid more $$$ than a simple men's haircut. After a half an hour, I asked the front desk if someone else could cut my hair. She said, "no" and they didn't want to give away another stylist's business. Only when I threatened walk out the door did she get me another stylist. I'll never go back.