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  • I had a gift card for here, so hey....free massage! I've had tons of amazing massages in my day, and given that this is a chain place, I didn't have high expectations. But again....free massage! And I have to say, I actually had a better experience than I was thinking I'd have. Everything here (the lobby, tranquility room, massage room, and bathroom) was very clean and decorated beautifully. When I walked in, I was warmly greeted by a sales associate, who had me fill out some forms. Afterwards he talked to me a little about my massage preferences (why I want to get them, how often, etc.). I think this is to help them tailor their sales pitch better to you. My massage itself was done by Gina. She was pretty good. It wasn't the best massage I've ever had, but her pressure and technique were decent. The room was very quiet...I couldn't tell that I was only a stone's throw from busy, loud Forbes Ave, which was nice and relaxing. The only annoying thing was that it was a hot day, and the room I was in was crazy warm. They massage you under a sheet and a blanket, and I asked if I could take the blanket off, but she said they ("they", I presume, is corporate Massage Envy) don't allow them to do that (seems odd to me, as I've never been massaged under anything but a sheet). But she did allow me to stick my feet out of the blanket, and she unplugged the table warmer to try to make me cooler, which I appreciated. The other slightly annoying thing was that my massage was only 45 mins, when I was expecting it to be 50. But oh well. After the massage they do talk to you about their monthly massage membership program. But I didn't feel like they were pushy or overbearing about it, which was good. And in fact, if it was slightly cheaper, I might've even considered joining. Overall, for a chain massage place, I'd say it was a decent experience.
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