I purchased a long cardigan sweater. It was very itchy even where I was covered with a shirt and jeans. I even washed it before wearing it. It was shedding everywhere. I wore it once and will not wear it again. I'll donate it. I purchased a gray top and after 2 washes the material is unraveling. There is mostly low quality items that are priced high based on being called a Boutique. This is low quality, fast fashion at boutique prices; it's not worth it.
BEWARE: THERE ARE NO REFUNDS AT ALL! Even if you haven't worn the items, even if the price tag is still on, even if it's the day after you purchased it. Rachel you have a responsibility to your customers to let them know this prior to purchasing. I was at the register and had to ask your staff where the sign was. It's purposely hidden and hard to see. That is unethical. Also, I looked on your website, on every page and there was no return policy information posted. I let your staff know and asked where it was and she said she must have forgotten to post it. Now that I pointed that out, you posted it on your website. Don't hide it on your contact page. It should have it's own page called Return Policy. Be honest, be transparent.
If you stood behind your products you would accept returns at least for 7 days if unused, tags still on. But you don't accept returns, because you don't sell quality items.
This is bad business.