I wrote a not so nice review about my first experience here and was invited back, kindly, by the GM Carlos.
He informed me he wouldn't be working the night I would be coming back but set up a reservation anyways for me and my mother.
The staff was so nice and accommodating, they kept checking on me and my mom the entire time we were there.
We ordered a lovely eggplant hummus which was wonderful. Then, we got a huge entree to split between the two of us. I don't remember what it was called but I have a picture to add later on. It was FANTASTIC. The meat was tender and fresh.
Much to my surprise, Carlos showed up! He said he just wanted to stop by and see how things were. Such a kind gesture, such great customer service. It showed he really did care.
The server was genuine and kind, brought us out dessert and then let us know everything was taken care of. When we asked to leave gratuity she charged the card 10 cents and then gave us a quarter back. So nice!
I've been thoroughly impressed and can't wait to visit Persian Room again. I'm glad the manager Carlos invited me back, and I can definitely say I'll be back many times.