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  • Tina B, In response to your comment, I stated In the third sentence of my updated review that a resolution had been reached and all carpet was being replaced on May 22nd. But please don't insinuate I was given a choice in the matter unless you believe putting cheap laminate in my home that matches nothing or paying Empire more money to fix their mistake is a choice. This was an installation problem from the beginning, it is nothing I did wrong. I now have to move everything in my house and empty all closets to prepare for the installation of the carpet AGAIN!! I also have to miss another day of work to be there for the installation of the carpet AGAIN!! My issue in the last review was and is the fact that this could have been less of a hassle for everybody if Empire had just put down laminate that matched in my home without wanting to charge me more money for their mistake! My husband and I agreed to let Empire put laminate down even though it would be a downgrade from the hardwood floor we have in the entire downstairs of our home to keep from going through the hassle of the carpet installation AGAIN! We are mourning the loss of a child and trying to deal with this has been a nightmare for us!!!
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