My family and I decided to try Johnny Rockets for a change. We walked in and were seatrd by a waiter, that was the last we seen of him. After waiting for about 20 minutes for a waiter to come to our table, I decided to grab the 2 available menus and plan our order. This place was not very busy, so there is no excuse for a staff member to acknowledge us. After finally getting fed up with no service, I walked up to the manager and told him we have not been waited on after 30 minutes, he said nothing to me and walked over to one of the waiters and told him to wait on us. The waiter seemed highly irritated and was very short with us, only doing the bare essentials. He made it clear to us that we were not his table.
Our food came out fairly quickly, but the fries were stale and warm. We were never asked if we wanted more of our "never ending fries" or drink refills.
IF you want some good advise, head over to the nearest In N Out were you always get great service, great meal at half the price of Johnny Rockets.